1 2 3 4 Contact & Company Profile Full Name * Job Title Business Email * Phone Number Company Name * Company Website Jurisdiction / Country * Company Reg Number Industry * Annual Revenue * Select Range Under £1M £1M - £5M £5M - £20M £20M - £50M £50M+ Employees Customer Type B2B B2C Both O2C Process Assessment (Part 1) 1. How consistently are customer orders captured in one agreed process? * Rarely Sometimes Usually Consistently 2. How often are orders delayed because information is missing or incorrect? * Very often Sometimes Rarely Almost never 3. Is responsibility clear for moving an order from acceptance to fulfilment? * Unclear Partly Mostly clear Very clear 4. How reliably are goods or services delivered when promised? * Unreliably Mixed Usually Very reliably 5. How quickly are invoices raised after delivery or completion? * Often delayed Within a week Within 1-2 days Immediately 6. How often do invoice errors or missing information delay payment? * Very often Sometimes Rarely Almost never 7. How structured is your overdue debt follow-up? * Ad hoc Some process Structured Highly structured O2C Process Assessment (Part 2) 8. How quickly are customer disputes identified and resolved? * Very slowly Varies Usually quickly Very quickly 9. Roughly what proportion of customer invoices are paid by the agreed due date? * Under 50% 50-69% 70-89% 90%+ 10. Can management quickly see outstanding invoices and overdue debt? * No With effort Usually Immediately 11. How integrated are sales, operations and finance systems? * Disconnected Mostly manual Partly integrated Well integrated 12. Does the business regularly track O2C performance measures? * No measures A few Regularly Actively managed 13. How much manual re-keying or spreadsheet work is involved? * A great deal Quite a lot Some Very little 14. Overall, how confident are you that your O2C process is working efficiently? * Not confident Somewhat Confident Very confident Systems Context & Final Consent Main O2C Pain Point / Primary Challenge Core Systems Used (ERP/Billing/CRM) Standard Payment Terms Current Debtor Days / DSO I consent to Blueringed conducting a high-level review of publicly available business information. I accept the privacy terms and consent to Blueringed processing this assessment submission * Previous Next Step Submit Assessment
